Shipping Policy

Shipping Policy 

Last updated: 12/21/2025

Thank you for shopping with us. We proudly ship within the United States only, ensuring reliable delivery and dedicated customer support.

Order Processing

All orders are processed within 1 business day (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking details.

Shipping Time

As we work with trusted fulfillment partners, delivery times may vary slightly by location.

  • Estimated delivery time: 1-7 business days

  • In rare cases, delivery may take up to 10 business days due to carrier delays or high-demand periods.

  • No Worldwide shipping at the moment.

Delivery times are estimates and not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout.
We may offer free shipping promotions from time to time, which will be clearly displayed.

Tracking Information

A tracking number will be emailed once your order ships.
Please allow 24–72 hours for tracking updates to appear.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.
We are not responsible for delays, losses, or returned shipments due to incorrect addresses.

Damaged or Lost Items

If your item arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos and your order number. We will promptly assist you.

Refund & Return Policy

Last updated: 12/21/2025

We stand behind the quality of our products and want you to be fully satisfied.

Returns

We accept returns within 14 days of delivery under the following conditions:

  • Item must be unused and in original packaging

  • Proof of purchase is required

  • Return authorization must be approved before sending any items back

Unauthorized returns will not be accepted.

Non-Returnable Items

Due to the nature of our products, we do not accept returns for:

  • Items damaged due to misuse

  • Items marked as final sale

  • Orders returned without authorization

Damaged or Defective Items

If your item arrives damaged or defective, please email us within 48 hours of delivery with clear photos of the item and packaging.

We will offer a replacement or refund, depending on availability.

Refund Processing

Once approved:

  • Refunds are processed to the original payment method

  • Please allow 5–10 business days for the refund to appear on your statement

Shipping fees (if applicable) are non-refundable.

Terms of Service (Simplified & Shopify-Safe)

Last updated: 12/21/2025

By accessing or purchasing from our store, you agree to the following terms.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Prices and product availability are subject to change without notice.

Product Information

We make every effort to display products accurately. However, colors and dimensions may vary slightly due to lighting, screen settings, or manufacturing differences.

Order Accuracy

You agree to provide current, complete, and accurate purchase and account information.

Limitation of Liability

We are not liable for delays, losses, or damages beyond our control, including shipping carrier delays or force majeure events.

Governing Law

These terms are governed by and construed in accordance with the laws of the United States.

Contact Us

If you have any questions regarding shipping, please contact us at:

info@arcolivingstore.com

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)